Top Ten Dos to Deliver Outstanding Service

It is your responsibility to consistently deliver outstanding service to your clients/customers whether you work for yourself or for someone else in a small business or a large organization. There are a many different ways to Deliver Outstanding service. These are the ones that I learned and practised in my corporate career and have continued to develop and practise in my 11 years as an entrepreneur. I call them my Top Ten DOs.

1. DO respond to every e-mail or voicemail message by the end of the business day.

2. DO find ways to be memorable and add value to every client/customer experience.

3. DO thank your client/customer at every opportunity for their business.

4. DO ask your client/customer what is working well and what needs improvement.

5. DO look for opportunities to help your client/customer to be more successful.

6. DO commit to be positive, proactive and productive with your client/customer.

7. DO offer creative ideas and innovative solutions to support your client/customer.

8. DO check in with your client/customer and be available when they contact you.

9. DO grow and nurture the relationship with your client/customer consistently.

10. DO find ways to be excellent and to exceed your client/customer’s expectations.


About The Motivator Minute

The Motivator Minute is written by "The Motivator" who for the past 18 years has been a motivational and leadership coach for business, life and career. She offers her international clientele a creative approach to coaching, training and promoting. Her greatest strength is that she gives her clients her energy, enthusiasm, knowledge, experience, a commitment to their success and an abundance of creative ideas. She is a coach, leader, facilitator and motivational speaker who supports, encourages and motivates individuals to make positive and lasting changes in their personal and professional lives. She specializes in working with entrepreneurs who want to achieve greater success through increased business and personal visibility and credibility; with individuals who are experiencing career and life transitions and with an organization’s leaders so that they can do and be their best on the job and in their lives. Please note that all material on this blog is original and copyright protected. Copyright 2011 The Motivator All rights reserved.
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