In this fast paced, constantly changing, technology driven world, good manners matter now more than ever. They are key ingredients in the recipe of your success in both your personal and professional lives. Good manners can help you grow your business, enhance your reputation and maintain positive and productive relationships with both colleagues and clients/customers. Good manners allow you to create a strong and supportive circle of friends and family who want you to be healthy, happy and successful. Here are four examples of good manners that can make a difference both personally and professionally.
Arrive on Time for Every Meeting and Appointment – Demonstrate that you value the other person’s time and that you are very committed to the meeting or appointment. Remember to call, text or e-mail if you are going to be late. Chronic lateness can have a negative effect on your business, your career and your business and personal relationships.
Use Every Opportunity to Say Thank You – Show your appreciation in a creative, generous and thoughtful way. Deliver a handwritten note with wine, a plant or a gift card to a bookseller, coffee company or movie chain. Invite the individuals(s) to lunch or to a sports or cultural event. Send a spontaneous message of gratitude by text, e-mail or voicemail.
Answer Every Text E-mail and Voicemail Message Promptly – Acknowledge every message and indicate when you will send a proper response. Prepare a response. Read or listen to it as if you were the receiver before you send it. Make any required changes. Read or listen to it again. Send your response by the time specified in your acknowledgement.
Make a Commitment, Do Your Best and Remember to Follow up – Value and respect each commitment. Show up, be excellent and exceed expectations. Share your energy and enthusiasm. Leave a great last impression. Follow up to express your gratitude and to ensure that you have completed all of the requirements of the original commitment.