Serving and Supporting Steadfast Suppliers

Whether you are an entrepreneur in your own business, work for a small or medium-size business or are part of a large organization, you tend to focus most of your time and energy on serving both your internal and external clients/customers.

It’s time to take some of this time and energy and shift the focus to serving and supporting your steadfast suppliers. Your suppliers are the individuals who help you be successful by adding value through the tangibles like computers, photocopiers, pens, paper, chairs and desks and the intangibles like advice, repair, feedback, information, knowledge and experience. They may be individuals or companies that have specific expertise and do work that you either don’t have the time or the desire to do on your own. They are often unsung heroes who are available at a moment’s notice, make you look like you know exactly what you‘re doing (even when you haven‘t a clue), who can deliver in a pinch and who can offer a solution when there seems to be none. You are their client/customer and they are happy to serve you.

I believe it’s time that you served them well by ensuring that you make it easy for them to work with you, thank them at every opportunity, provide them with referrals, look for ways to do more business with them and always treat them with the utmost respect and consideration. You need to have a positive and productive relationship with them so that they will remain your steadfast suppliers. If you start to take advantage of your suppliers or treat them poorly by delaying payment of invoices or being rude or disrespectful, do not be surprised if your suppliers inform you that they no longer want to do business with you.

If you are an entrepreneur in your own business and this supplier is critical to your serving your clients/customers, this can cost you a significant amount of business. If you work for a small or medium-size business or a large organization, you will be held responsible for the breakdown of this relationship and it will reflect poorly on your ability to represent the organization and to perform effectively in your role.

If the relationship can be repaired, do so immediately. In order for your business to be profitable and successful, you need both steadfast and supportive suppliers as much as you need your clients/customers. Take some time to think about how you can better serve your steadfast and supportive suppliers.


About The Motivator Minute

The Motivator Minute is written by "The Motivator" who for the past 18 years has been a motivational and leadership coach for business, life and career. She offers her international clientele a creative approach to coaching, training and promoting. Her greatest strength is that she gives her clients her energy, enthusiasm, knowledge, experience, a commitment to their success and an abundance of creative ideas. She is a coach, leader, facilitator and motivational speaker who supports, encourages and motivates individuals to make positive and lasting changes in their personal and professional lives. She specializes in working with entrepreneurs who want to achieve greater success through increased business and personal visibility and credibility; with individuals who are experiencing career and life transitions and with an organization’s leaders so that they can do and be their best on the job and in their lives. Please note that all material on this blog is original and copyright protected. Copyright 2011 The Motivator All rights reserved.
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